Flower Supply Chain Operations

Streamlining Logistics and Enhancing
Efficiency with KlearStack Document
Intelligence AI

Business people working on a massive pile of documents, with papers flying through the air.

Introduction

In international trade, efficiency and accuracy are paramount. For
businesses that deal with the delicate and time-sensitive trade of
cut flowers, ensuring the smooth and timely delivery of goods is
critical. This relies heavily on seamless data processing and
management across various stages of the supply chain.

FLOWER MARKET

This case study explores how KlearStack helped the business
overcome challenges related to manual data entry,
reconciliation, and document processing. By implementing
KlearStack's AI-driven solution, the organization achieved
great time savings, improved accuracy, and enhanced
customer satisfaction.

Background

Leading Floral Importer, established in 1997, specialized in the cut
flower trade, connecting farmers in South America and Europe
with wholesalers in the US and Canada. The company took pride
in providing a reliable link in the supply chain, ensuring cost-
effective and timely delivery of the highest quality fresh flowers.

The Tedious Manual Process

The business faced challenges due to its reliance on manual data
entry and reconciliation processes. The labor-intensive steps
involved in this process were:

Data Gathering from Multiple Sources

Manually extracting data from vendor farm invoices,
customer purchase orders, packing lists, shipping
manifests, bills of lading, Kuehne + Nagel API for air
cargo tracking, Traze API for truck cargo tracking, and
credit notes.

Manual Data Entry

The gathered data had to be manually entered into
their systems. This process was required at different
stages such as shipping, delivery, and accounting.

Manual Data Verification

This step was time-taking & lacked the sophistication
needed to perform complex document and API data
reconciliation and integrate tracking data from multiple
sources to ensure financial and goods delivery
integrity.

Challenges

This dependency on human processes led to several
challenges:

Time-Consuming and Inefficient

Manual data entry was time-consuming and inefficient,
impacting the overall turnaround time for services.

High Error Rate of 10% & Cost of Rework

Data processing was hindered as manual processes
were susceptible to errors, leading to inconsistencies
and delays.

Complex Reconciliation

Reconciling data from multiple sources was complex
and error-prone, requiring significant manual effort.

Limited Scalability

The company's ability to scale its operations efficiently
was limited by human processes.

Lack of a Centralized System

The company needed a centralized system to manage
data and track shipments effectively.

Solution Implementation

How KlearStack Reduced 80% Costs for an
International Floral Importing Company?

To address these challenges, the business implemented
KlearStack's AI-driven intelligent document processing (IDP)
solution. KlearStack provided a comprehensive platform to
automate data extraction, processing, reconciliation, and
document management.

KlearStack customized a solution that also integrated tracking
data from two different sites into a single central platform.

Solution Implementation

How KlearStack Customized a Solution to Meet the Business’s Unique Requirements?

Automated Document Collection & Processing

KlearStack automatically collected documents received via email,
classified them, and extracted relevant data in real-time.

Unified Data Repository

It consolidates data from multiple sources into a centralized repository,
providing a single source of truth.

Automated Reconciliation

KlearStack automated the reconciliation process by applying predefined
rules, cross-verifying data, and identifying discrepancies.

Automated Document Upload

The model automatically uploaded verified and approved documents to
the track and trace system of the business.

Benefits

Implementing KlearStack's solution resulted in significant
benefits for the business:

Cost Reduction by 80%

KlearStack significantly
reduced the cost incurred
on manual efforts.

Significant Error Reduction

Minimized errors in manual
data entry, ensuring
greater accuracy &
reliability.

Improved Productivity

Freed up employees from
mundane tasks, allowing
them to focus on value-added activities.

Processing Time Decreased by 90%

Reduced data processing
time resulted in improved
turnaround time and
customer satisfaction.

Better Decision-Making

Timely and accurate
insights, enabling informed
business decisions.

Better Customer Experience

The custom portal and
tracking site significantly
improved the customer
experience.

Conclusion

KlearStack's AI-driven IDP solution enabled the business to
overcome many challenges related to manual data processing and
econciliation.

By automating key processes, KlearStack helped them achieve
notable time savings, improved accuracy, enhanced decision-making,
and increased customer satisfaction.

The success of this collaboration highlights the power of partnering
with a provider capable of understanding unique business needs
and delivering tailored solutions that exceed expectations, even in
international trade.

About KlearStack

KlearStack is an AI-driven intelligent document processing (IDP)
solution.

What sets it apart is its template-less processing capabilities
meaning you don’t have to train the model for every new
document type.

It can seamlessly process various documents such as:

KlearStack is one among those few providers worldwide who
encourage any prospect to come to the call with their document
ready, without sending the documents to us upfront.

The demo is done on their documents and KlearStack gives
unprecedented accuracy in its first go without even knowing the
document layout or content structure. We are glad to share that
this high “Day 0 Accuracy” in a blind test takes us 5-6 steps
ahead of our competitors and we easily get shortlisted.

That has always been the case with 80% opportunities that come
to us.